APA Style

Fandy Tjiptono, Ph.D.. (2016). Service, Quality Dan Satisfaction Eds 4 . Yogyakarta: ANDI.

Chicago Style

Fandy Tjiptono, Ph.D.. Service, Quality Dan Satisfaction Eds 4. Yogyakarta: ANDI, 2016. Text.

MLA Style

Fandy Tjiptono, Ph.D.. Service, Quality Dan Satisfaction Eds 4. Yogyakarta: ANDI, 2016. Text.

Turabian Style

Fandy Tjiptono, Ph.D.. Service, Quality Dan Satisfaction Eds 4. Yogyakarta: ANDI, 2016. Print.