APA Style

Fandy Tjiptono, Ph.D. (2017). Service Management Mewujudkan Layanan Prima Edisi 3 . Yogyakarta: ANDI.

Chicago Style

Fandy Tjiptono, Ph.D. Service Management Mewujudkan Layanan Prima Edisi 3. Yogyakarta: ANDI, 2017. Text.

MLA Style

Fandy Tjiptono, Ph.D. Service Management Mewujudkan Layanan Prima Edisi 3. Yogyakarta: ANDI, 2017. Text.

Turabian Style

Fandy Tjiptono, Ph.D. Service Management Mewujudkan Layanan Prima Edisi 3. Yogyakarta: ANDI, 2017. Print.