APA Style
Fandy Tjiptono, Ph.D. (2012).
Service Management Ed 2 .
Yogyakarta:
ANDI.
Chicago Style
Fandy Tjiptono, Ph.D.
Service Management Ed 2.
Yogyakarta:
ANDI,
2012.
Text.
MLA Style
Fandy Tjiptono, Ph.D.
Service Management Ed 2.
Yogyakarta:
ANDI,
2012.
Text.
Turabian Style
Fandy Tjiptono, Ph.D.
Service Management Ed 2.
Yogyakarta:
ANDI,
2012.
Print.